Walmart partners with bright lock maker Aug to test in-home delivery of packages and groceries

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Source:   —  September 22, 2017, at 2:16 AM

The customers will utilize an Aug bright lock to authorize delivery drivers a one-time entry into their home. By using these bright residence devices, the customer can look the all delivery process from start to end, beginning with a notification sent to their mobile device.

Walmart partners with bright lock maker Aug to test in-home delivery of packages and groceries

The retailer says it'll soon start this test in the Silicon Valley area with choose customers who have opted into to attempt the new service.

The customers will utilize an Aug bright lock to authorize delivery drivers a one-time entry into their home. By using these bright residence devices, the customer can look the all delivery process from start to end, beginning with a notification sent to their mobile device.

The deliveries themselves are being handled by Deliv – a service that Walmart-owned Sam’s Club began testing latest year for latest mi deliveries in Miami.

The Deliv driver will utilize a one-time passcode to enter the customer’s residence with the package or grocery order, then keep the freezing and frozen groceries away, if need be.

While Aug is the first bright residence partner that Walmart is working with on this effort, presumably, if the tests were successful, Walmart would add other bright residence device makers to the list of supported device in the future.

The company didn’t declare what this new service would cost, instead noting that pricing is something that the experiment will focus on. In other words, Walmart will attempt to define what price a customer is willing to pay for this added convenience.

This is the first time that Walmart had trialed a service where delivery personnel would directly enter a customer’s home, but its subsidiary Jet. com recently struck a deal with bright access provider Latch to make better deliveries in urban markets. In that case, however, residents living in 1.000 apt buildings were receiving a free Latch system for the exterior door of their building, which would authorize them to securely authorize access to delivery personnel.

With the Aug partnership, Walmart customers both interior and exterior cities could get advantage of the service, if they were also Aug device owners.

“We’re excited to be running this test in Silicon Valley with a handful of Aug Residence customers, all of whom have opted-in to partake in testing this new concept,” said Sloan Eddleston, Vice President, Walmart eCommerce Strategy & Business Operations, in Walmart’s announcement. “And we wish to do more in the future by delivering groceries and other orders in whatever location works best for our customers – interior the house for some and in the fridge/freezer in the garage for others,” Eddleston added.

The effort is one of many e-commerce innovations the retailer has developed as it continues to battle with Amazon.

In recent months, Walmart has also introduced a membership-free, 2-day shipping program; a pickup reduction for those who ship-to-store; curbside grocery pickup and, in some places, delivery through a partnership with Uber. It's been testing other initiatives, too, love using Walmart store staff to drop off customers’ online orders while on their way home.

Walmart didn’t declare how long it'll running this latest test, or if it plans to widen it in the future to more cities.

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